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Case Study
 Government AHT Reduction

USA 800 has been able to reduce AHT 50% utilizing improved technologies, along with improved agent evaluations and training.
 
 Healthcare Member Experience Improvement

Healthcare Member Experience Improvement
 
 Retail Reducing Costs for Cataloger

USA 800 provides variable cost structure for cataloger reducing costs while exceeding all key metric expectations.
 
 Wireless Channel Revenue Improvement

USA 800 developed two new direct sales channels increasing sales orders by 230% in one year.
 
 Education Key Metric Improvement Case Study

Education Key Metric Improvement Case Study
 
White Papers
 Channel Optimization White Paper

Increase revenue through direct distribution without cannibalizing retail channels

 India Call Centers

Indian Call Centers May No Longer Be Worth The Trouble

 Recession Report
 Technology-Positive Results in Contact Centers
A Message From Our CEO

"Few decisions are bigger than outsourcing customer communications. Customers are the lifeblood of any business. At USA 800, we have proven experience to be the partner you can trust..."
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Client Testimonial

"We've used several direct response firms. USA 800 has exceeded them all in converting our calls to credit card orders. They delivered as promised."
-Senior VP
Major Direct Marketing Company


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Visit our Resource Library to find out about our partnerships at USA 800 and how we help companies like yours...

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